Wastewater Deputy Leader
Location: Richmond
Posted on: June 23, 2025
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Job Description:
Company Description A subsidiary of Veolia group, Veolia North
America (VNA) is the top-ranked environmental company in the United
States for three consecutive years, and the country's largest
private water operator and technology provider as well as hazardous
waste and pollution treatment leader. It offers a full spectrum of
water, waste, and energy management services, including water and
wastewater treatment, commercial and hazardous waste collection and
disposal, energy consulting and resource recovery. VNA helps
commercial, industrial, healthcare, higher education, and
municipality customers throughout North America. Headquartered in
Boston, Mass., Veolia North America has more than 10,000 employees
working at more than 350 locations across the continent.
www.veolianorthamerica.com Job Description Position Purpose: In the
role of Deputy Site Leader, the successful candidate will assist
the Site Leader in managing daily operations, ensuring that all
activities align with organizational goals and operational
standards. Support the Site Leader in addressing operational
challenges, providing hands-on assistance and contributing to
quick, effective solutions. Help relay site goals, procedures, and
updates to team members, ensuring clear and consistent
communication throughout the site. Foster a positive and
collaborative work environment by supporting team members, helping
to resolve any issues, and promoting teamwork. Flexibly manage
various responsibilities, stepping in to handle tasks as needed and
adapting to the changing needs of the site. Assist in maintaining
high standards of safety, quality, and efficiency, working closely
with the Site Leader to implement process improvements. Serve as a
secondary leader, stepping in to lead site operations in the
absence of the Site Leader, ensuring continuity of operations.
Safety: Foster a safety-driven culture across the site, ensuring
all employees have proper training, resources, and PPE. Maintain
compliance with OSHA, State, and Veolia Safety and Environmental
programs. Compliance: Oversee contract execution for the site,
ensuring adherence to established environmental, health, safety,
operating, maintenance, and emergency response procedures.
Reliability: Monitor project delivery performance, maintaining high
standards of quality and consistent results. Coordinate problem
resolution and manage conflicting priorities effectively. People
Focused: Promote a positive work culture, manage resources
effectively, and communicate business initiatives and goals to team
members. Evaluate and mentor the team to drive performance and
growth. Customer Obsessed: Build and maintain strong customer
relationships, addressing escalated issues promptly. Contribute to
new business opportunities and work towards improving Net Promoter
Scores. Cost Effective: Support OPEX initiatives for efficiency and
cost savings. Assist with budgeting and cost control for the site.
Identify and implement process improvements to increase operational
efficiency. Primary Duties/Responsibilities: Ability to foster
teamwork and collaboration, ensuring that communication flows
smoothly across all team members to ensure team alignment and site
goals are met. Supports the Site Leader in managing team
performance, helping to identify areas for improvement and offering
coaching as needed. Strong interpersonal and communication skills
to assist in liaising with the Site Leader, staff, and external
stakeholders. Provides support in client communications and is
capable of stepping into client-facing roles when necessary.
Assists the Site Leader in promoting a safety-first culture and
conducting regular safety checks or audits Assists the Site Leader
in mentoring junior team members, providing guidance and support
for skill development and performance improvement. Demonstrates a
desire to grow into a future leadership role, with a focus on
developing both operational and leadership skills. People
Management: Promote a positive work culture. Manage resources
effectively. Communicate business initiatives and goals to team
members. Evaluate and mentor the team. Typically supervise less
than 10 FTEs. Safety Management: Implement and enforce
comprehensive safety protocols, procedures, and best practices at
the operational level. Conduct regular safety training and
awareness programs for all site personnel. Continuously monitor and
report on safety performance metrics, including incident rates and
near-misses, to drive improvement. Compliance Oversight: Oversee
contract execution for the site. Ensure adherence to established
environmental, health, safety, operating, maintenance, and
emergency response procedures. Operational Reliability: Monitor
project delivery performance. Maintain high standards of quality
and consistent results. Coordinate problem resolution and manage
conflicting priorities. Customer Relations: Build and maintain
strong, trust-based relationships with site-level customers and
stakeholders. Respond to customer inquiries, concerns, and
complaints promptly and professionally. Collaborate with
cross-functional teams to continuously improve customer experience
and satisfaction. Cost Effectiveness: Identify and implement
operational efficiencies and cost-saving initiatives to enhance
site-level performance. Monitor and report on site-level financial
transactions to ensure cost-effectiveness. Work closely with
cross-functional teams to optimize resource utilization and
minimize downtime. Facility Management: Independently manage
facilities generally less than 1 MGD; or support Site Leader with
generally 1-5 MGD facilities. Align responsibilities with
supervisor if part of a common project. Work Environment: The noise
level in the work environment is usually moderate. Qualifications
Education/Experience/Background: High School Diploma/GED is
required. A degree in Business, Engineering, Project Management, or
a related field is strongly preferred but not required. 3 years of
leadership experience, 2 of which in a supervisory or lead role,
with a focus on assisting leadership and contributing to
operational success. Knowledge/Skills/Abilities: Operational
Knowledge: Comprehensive understanding of unit processes applicable
to water and/or wastewater treatment facilities Knowledge of: Water
treatment processes (e.g., coagulation, flocculation,
sedimentation, filtration, disinfection). Wastewater treatment
processes (e.g., primary treatment, secondary treatment, tertiary
treatment). Systems Expertise: Preferred knowledge of: Electrical
systems relevant to water/wastewater facilities. Mechanical systems
used in treatment plants. Instrumentation and control systems for
process monitoring and automation. Computer Skills: Proficiency in
general computer applications, including: Microsoft Office Suite
(Word, Excel, PowerPoint). Data entry and management systems. SCADA
systems (desirable). Computerized maintenance management systems
(CMMS). Additional Desirable Skills: Familiarity with water quality
testing and analysis techniques Understanding of regulatory
compliance requirements Basic troubleshooting skills for equipment
and processes Ability to read and interpret technical drawings and
schematics Required Certification/Licenses/Training: Minimum CA
SWRCB Wastewater Grade III certification required or ability to
obtain within 12 months of hire Physical Requirements: While
performing the duties of this job, the employee is regularly
required to talk or hear. The employee is frequently required to
stand, walk, climb stairs or ladders, sit, use hands to finger,
handle or feel, reach with hands and arms, climb or balance, stoop,
kneel, crouch, or crawl and taste or smell. The employee may
regularly lift 10-25 pounds and may occasionally lift and or move
up to 50 pounds. Additional Information Pay Range: $135000 to
$155000 per year. Benefits: Veolia's comprehensive benefits package
includes paid time off policies, as well as health, dental, vision,
life insurance, savings accounts, tuition reimbursement, paid
volunteering and more. In addition, employees are also entitled to
participate in an employer sponsored 401(k) plan, to save for
retirement. Pay and benefits for employees represented by a union
are outlined in their collective bargaining agreement. We are an
Equal Opportunity Employer! All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability or protected veteran status. Disclaimer: The
salary, other compensation, and benefits information is accurate as
of the date of this posting. The Company reserves the right to
modify this information at any time, subject to applicable law.
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