Airline Passenger Assistant/Dispatcher

Company: ABM Industries
Location: Verdi
Posted on: June 26, 2025

Job Description:

Job Summary Details: The Airline Passenger Assistant, also known as the Wheelchair Agent, fulfills airline passenger service obligations for passengers who require or request wheelchair assistance. Passenger services positions are very customer service-oriented and “tipping” is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25–$100 per week. Pay Rate: $13/hour plus Tips Schedule: 4pm-Closing Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM) Basic Qualifications: • Must be 18 years of age or older • No high school diploma, GED or college degree required • No experience required and on the job training provided Preferred Qualification: • One (1) year of customer service experience preferred Responsibilities: • Follow safety precautions at all times while transporting passengers • Positive interpersonal interaction with passengers • Comply with all Client and/or site security requirements and processes • Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds • Assist passengers with baggage retrieval and transport, if necessary • Coordinate assignments with dispatchers and gate Agents, if necessary • Complete thorough Incident Reports A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, LS, 0431, 2T2X1 100 About Us ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350 offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com. ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.

Keywords: ABM Industries, Lincoln , Airline Passenger Assistant/Dispatcher, Customer Service & Call Center , Verdi, California