Account Manager
Company: TrueWinds Consulting LLC
Location: Truckee
Posted on: September 25, 2024
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Job Description:
A Landscape Maintenance Account Manager is needed in one of the
most beautiful places in the country. Where you can work hard and
play hard, you will get generous salary and benefits while working
for a company with a great reputation in the community. SUMMARY OF
POSITION: The Landscape Maintenance Account Manager must be
thoroughly familiar with and able to perform all aspects of
landscape (planting), hardscape, and irrigation (LMA) This would
include estimating, production, scheduling, customer service,
training, and ordering materials. The LCM directly oversees the
Crew Leaders and the installation of landscape, hardscape, and
irrigation projects daily while interfacing with clients,
subcontractors, and suppliers. The LMA is responsible for
recruiting, train, managing, and motivating the Landscape
Construction teams in accordance with company procedures, policy
and employment law. To achieve the performance standards and levels
against agreed targets and budgets. The LCM must keep the Owner
apprised of progress (or lack of) on all jobs. This position
reports directly to the Owner or General Manager or their
designated representative. ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may also be assigned. COMPANY
GOALS Assist in the development, implementation and achievement of
the company's annual budget goals. Any other items that the owner
deems part of the LMA's responsibilities. OPERATIONS MANAGEMENT
Inform the owner daily with updates of all jobs in progress.
Maintain the Burn Sheet daily to analyze job progress Oversee the
production of all jobs in progress. Inform crews' daily of job
progress to keep them on schedule and on budget. Look for extras
and convert them into change orders and be sure they are rocessed
correctly. Interface with subcontractors and suppliers to ensure
timely and accurate completion of their phase of the work. Ensure
that company production and quality standards are met. Evaluate
equipment utilization and recommends future purchases to Owner.
Order materials for jobs to ensure they are performed without
delays. Manage Scheduling of all field-related activities to be
performed per contract and or proposal specifications and within
established budgets. Manage morning mobilization and afternoon
return Manage performance expectations Establish, implement, and
manage labor and material budgets Train, Manage, and Monitor Job
Sequencing with crew leaders Review Daily Production Reports and
Landscape Management Report's QUALITY CONTROL Perform routine job
site inspections. Implement Quality Inspection and Scoring Process
with crew leaders Perform job start up inspections and
recommendations. Perform job start up process with all crew leaders
Verify contract specifications are being met. Develop training
programs to address quality improvement. Manage and drive the punch
list process CLIENT MANAGEMENT Maintain and execute a schedule for
day to day client contact and visitation. First respondent to
Client requests. Adhere to the program for client site surveys and
follow up on results. EMPLOYEE MANAGEMENT Assists in Hiring field
employees Participates in the New Hire Training and Orientation
Assigns all uniforms and company equipment Implements and utilizes
the Gardener Training Series Perform Supervisory training for
identified employees Maintains the Training Board Enforce all
established field policies. Assists in evaluating crew leader
performance Evaluates crew member performance Monitor status of
Performance Evaluations, and keep current Makes wage and
compensation recommendations for field employees Assists in
decisions of timing for seasonal labor reduction Coordinates and
communicates information between office and field Operations
Implements and follows disciplinary actions and procedures
Involvement in all necessary disciplinary action up to and
including terminations. Responsible for morale SAFETY MANAGEMENT
Implement and manage all safety programs as outlined in the safety
manual. Report all accidents immediately to the owner. Ensure that
all equipment in the department is operated in a safe and proper
manner and maintained according to the company's maintenance
schedule. Chooses topics and implements all Safety Tailgate
Meetings, and fills out Report of Safety Meeting Performs all
vehicle and equipment inspections Conduct all Safety Audits.
Responsible for identification of unsafe equipment or vehicles, and
follows company safety recommendations Insure compliance with OSHA,
as well as all Federal, State and Local requirements OFFICE AND
ADMINISTRATION Ensure that all vendor delivery tickets and
paperwork are turned in daily. Turn in all job cost reports and
review with all crew leaders. Understand and comply with all
company policies, procedures and SOP's. Receive and review all
daily job reports for accuracy and thoroughness and forward to the
company's accounting department. Assist in providing a professional
appearance of office facilities. Participate in keeping files
organized and up to date. Provide proper paper work flow from field
to office. Assist with time sheets and Production Reports
Coordinate client information between office and field Communicate
uniform, field, and office supply needs Maintain a clean and
functional training area Be proactive in responding to deadlines
EQUIPMENT AND SHOP MANAGEMENT Verify crew tool and equipment
inventories on a monthly basis. Distribute tools and equipment for
most efficient use. Implement, manage and track preventative
maintenance program process Maintain Inventory and order parts and
supplies for equipment Assist or perform minor repairs or take
equipment to repair shop Report equipment abuse Provide necessary
disciplinary action for violation of equipment policies. Keep shop
cleaned and organized Secure loaner or spare equipment Monitor and
check proper fuel mixtures for gas cans Lock shop fuel pumps Open
and close shop Perform any other tasks necessary or requested by
the Managing Partners to insure a smooth and profitable operation.
TYPICAL QUALIFICATIONS To perform the job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. LANGUAGE SKILLS While
performing duties, employees are regularly required to use written
and oral communication skills; may read and interpret data,
information and documents; observe and respond to people and
situations; learn and apply new information or skills; work under
deadlines; and interact with others encountered in the course of
work. PHYSICAL DEMANDS The employee frequently is required to
stand, walk, and sit. The employee is occasionally required to use
hands to finger, handle, or feel; reach with hands and arms; climb
or balance; and stoop, kneel, or crouch. The employee must
occasionally lift and/or move up to 60 pounds. Specific vision
abilities required by this job include close vision, distance
vision, color vision, peripheral vision, depth perception, and
ability to adjust focus. WORK ENVIRONMENT While performing the
duties of this job, the employee is occasionally exposed to wet
and/or humid conditions, moving mechanical parts, fumes or airborne
particles, toxic or caustic chemicals, and outside weather
conditions. The noise level in the work environment is usually
moderate The above statements are intended to describe the general
nature and level of work being performed by people assigned to this
job family chart. They are not intended to be a comprehensive list
of all responsibilities, duties and skills required of employees in
this job family series. Employment Type: Full Time Years
Experience: 5 - 10 years Salary: $90,000 - $110,000 Annual
Bonus/Commission: Yes
Keywords: TrueWinds Consulting LLC, Lincoln , Account Manager, Executive , Truckee, California
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