Retail Supervisor
Company: Northstar California Resort
Location: Truckee
Posted on: September 15, 2023
Job Description:
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it's your first-time
seeing snow or you were born on the slopes, joining our team means
discovering (or re-discovering!) a passion for the outdoors while
building lifelong connections with teammates and guests from around
the world.
With 40+ resorts across 3 continents, you can join our team for a
season or stay to build a career. From day one, you'll receive some
of the highest compensation rates in the industry, free Epic
pass(es) along with free ski and snowboard lessons, 40% retail
discounts, the chance to grow through Epic Service - our leading
training and development experience, and wellness benefits to fuel
your success.
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee
discounted lift tickets for friends and family AND free ski
lessons
- MORE employee discounts on lodging, food, gear, and mountain
shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and
Vision Insurance plans (for eligible seasonal employees after
working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans Job Summary
Responsible for directing the day-to-day routine work of a larger
group of associates, and is a key holder. Responsible for
maintaining business standards and has increased decision making
authority, acts as manager-on-duty in absence of other management
presence. Also fulfills day-to-day work responsibilities for the
organization as needed.
Job Specifications:
- Update: The North Face, Patagonia, Oakley, Burton
- Expected Pay Range: $22.00 - $23.76 / hour
- Shift type: Full & Part Time, Weekends and Holidays
- Skill Level: Experienced
- Ideal start date: 10/1/23
Job Responsibilities:
- Maintain and model high retail, merchandising and cleanliness
standards as set forth by the Store and Regional Manager
- Assist Store Manager to ensure sales are generated while
demonstrating and maintaining an enthusiastic and professional
standard of guest service
- Maintain all company paperwork according to policies and
standards
- Assist in onboarding and training of new employees in POS,
product knowledge, guest service, and sales
- Assist Store Manager in communicating company values and goals
to the employees
- Manage inventory control and meet or exceed inventory
goals
- Enforce company cash handling and other Loss Prevention
policies and procedures
- Remain current on new industry products and trends; demonstrate
knowledge of products
- Communicate ideas or issues with the store manager
- Drive sales through direct communication with store employees
to ensure customers are provided with the highest level of customer
service, emphasizing courteous and knowledgeable assistance
- Model customer service for employees and promote sales whenever
interacting with guests
- Walk the floor regularly to manage the floor for daily MOD
responsibilities
- Motivate employees to increase sales, units per transaction and
transaction size in day to day sales
- Ensure that all safety standards are being observed at all
times
- Other duties as assigned
Job Requirements:
- HS Diploma or GED Equivalent - required
- At least 1 year relevant work experience required, company
experience preferred
- At least 1 year supervisory experience - required
- Basic computer skills with ability to learn - required
- English fluency - required
- Excellent communications skills both written and verbal -
required
- Self-motivated with the ability to multi-task - required
- Ability to work a flexible schedule; stores are open 7 days a
week and hours vary depending upon location, season, and type of
store - required
- Familiarity with rental and retail POS systems - preferred The
expected pay range is $22.00 - $23.76. This is the pay range we
reasonably expect to pay for this position. Individual compensation
decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, national origin, sexual orientation, gender
identity, disability, protected veteran status or any other status
protected by applicable law.
Requisition ID 495902
Reference Date: 07/07/2023
Job Code Function: Store Operations
Keywords: Northstar California Resort, Lincoln , Retail Supervisor, Hospitality & Tourism , Truckee, California
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