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Retail Supervisor

Company: Palisades Tahoe
Location: Truckee
Posted on: September 21, 2023

Job Description:

Please note, this position is located at Palisades Tahoe Resort in Olympic Valley, CASeasonal (Seasonal)

About Palisades Tahoe

Palisades Tahoe is the largest ski resort in the Lake Tahoe region, boasting 6,000 skiable acres across eight peaks. The more than 70-year-old resort celebrates a rich history as the host of the 1960 Winter Olympics, the Spring Skiing Capital, and home mountain to dozens of Olympic and World Cup athletes across multiple snow sports. With an average annual snowfall of 400 inches, Palisades Tahoe frequently operates the longest ski and snowboard season in Lake Tahoe. The European-inspired Village at Palisades Tahoe offers year-round events and over 50 bars, restaurants, and boutiques, many of which are locally owned and operated. Palisades Tahoe is on the Ikon Pass, which offers access to 47 international ski destinations. In 2021 the resort changed its name, trading in a harmful slur for a name that better reflects its values and legacy. Visit the Palisades Tahoe website or call 1.800.403.0206 to learn more. You can also visit us on Instagram, Twitter, Facebook, and Vimeo.

A Great Job and Benefits to Match:

  • Free skiing + riding privileges to 14 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
  • 401(k) plan with generous company match
  • Free lift tickets, plus 50% off lift tickets
  • 25%-50% discount at Food & Beverage locations at Palisades Tahoe
  • 30% discount at Palisades Tahoe operated retail stores, including The North Face, Oakley and more
  • Employee Assistance Program (EAP)

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

    Applicants must be 18 years of age.

    Job Summary: Responsible for coordinating daily retail store operations in a professional, courteous, and service-driven manner. Support, train and lead store staff to success, work as a team player.

    Job Details:
    • Seasonal, Full Time positions supporting the Retail team at Palisades Tahoe

      Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:
      • Assist in supervising a team of 10-20 employees. Assist in supervisory responsibilities such as interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
      • Comply with Federal and California Labor law in all phases of the payroll and employment process; from hiring through termination, as well as all Company policies & procedures.
      • Enforce safety standards in accordance with company policies and procedures.
      • Motivate and lead Sales Associates to achieve and succeed monthly sales goals
      • Implement weekly tasks and work assignments for each Sales Associates based on inventories, shipment, product displays, customer orders, back stock, and paperwork.
      • Partner with buyers to create and maintain adequate inventory levels for each season. Communication on all out-of-stock items to be discussed with Retail Operations Manager, Buyer, Distribution Manager, and Director of Retail in a timely manner.
      • Hold staff responsible to the highest standards in professional appearance and grooming, parking policy, operational procedures, phone etiquette and use of company equipment
      • Perform all duties of retail sales associate

        Competencies and Job Requirements:

        • Able to communicate effectively in writing and verbally across all levels of the organization.
        • Excellent organizational and problem solving skills with the ability to handle multiple tasks.
        • Able to establish and maintain effective working relationships and interact with others
        • Working knowledge of computers including MS Office (Word, Excel, Outlook, Access)
        • Proven leadership abilities working in a team environment, ability to develop people.
        • Self motivated, guest oriented, works well under pressure
        • Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
        • Able to write routine reports and correspondence.
        • Knowledge of trends in the industry and adapting to our customer base.
        • Flexibility to work hours determined by business levels and needs of retail outlets, under the direction of the Retail Operations Manager. This may include holidays, weekends, and early morning or late evening work.

          Education and Experience:

          • High School Diploma or GED
          • Two years related experience and/or training; or equivalent combination of education and experience
          • One year supervisory experience
            • Bachelor's Degree
            • Experience in ski industry

              The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

              Base hourly pay range: $18.68 - $24.28 per hour

              Physical Requirements:

              The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

              While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of walking or standing 80% or more of a normal 8 hour work shift. Must be capable of occasionally carrying, lifting, pushing or pulling up to 25lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

              Working Conditions:

              Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to outside weather conditions.

              Hazardous Materials/Noise: The noise level in the work place is usually moderate.

              Equipment Used in Job: None

              For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.Required
              Job Industries
              • Other

Keywords: Palisades Tahoe, Lincoln , Retail Supervisor, Hospitality & Tourism , Truckee, California

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