Slot Service Ambassador
Company: Thunder Valley Casino Resort
Posted on: May 3, 2021
Responsible for slot floor operations which include jackpots
payments, minor machine repairs, paper changes, bill jams, currency
and coin exchange, ticket redemption and Player's Card sign-ups.
Requires a high level of multitasking between guest requests and
casino floor operations while maintaining a positive attitude and
providing friendly, efficient service to our internal and external
guests. Properly implement all Title 31 procedures. Observe and
safeguard assets of the company. Perform responsibilities in
accordance with all company standards, policies and procedures.
Responsible for practicing, supporting, and promoting Thunder
Valley Casino's "Winning Attitude" Company-wide culture and
demonstrating Thunder Valley Casino's AAA Four Diamond Service
Standards at all times.
- Ability to have clear, friendly and positive communication with
internal and external guests.
- Comply with signatory controls including jackpot tickets, paid
in/out slips, and sign-out logs.
- Capable of counting and maintaining accountability of a slot
- Effectively make change for guests while maintaining Title 31
- Comply with all Slot Department policies and provide
constructive feedback to Slot Department management on necessary
changes and improvements.
- Handle guest opportunities in a positive and professional
- Be aware of all guest and team member activities in assigned
- Cover kiosk team, monitor and fill NRT's and jackpot stations
with funds on an as needed basis.
- Cover dispatch on an as needed basis.
- Inform shift manager or supervisor of guest's needs which may
require special accommodations.
- Keep work area neat, clean and safe.
- Demonstrate an understanding and awareness of the Player's Card
- Be aware and updated on all upcoming events and
- Inform the shift manager of any illegal gaming devices.
If you feel that this position is a great match for your
interests and skills, click the button above to apply. Thank you
again for considering joining the Thunder Valley Casino Resort
Keywords: Thunder Valley Casino Resort, Lincoln , Slot Service Ambassador, Other , Lincoln, California
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