Sr. UX Writer - Endpoint Protection Platform (Remote)
Company: CrowdStrike
Location: LINCOLN
Posted on: May 3, 2021
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Job Description:
At CrowdStrike were on a mission - to
stop breaches. Our groundbreaking technology, services delivery,
and intelligence gathering together with our innovations in machine
learning and behavioral-based detection, allow our customers to not
only defend themselves, but do so in a future-proof manner. Weve
earned numerous honors and top rankings for our technology,
organization and people clearly confirming our industry leadership
and our special culture driving it. We also offer flexible work
arrangements to help our people manage their personal and
professional lives in a way that works for them. So if youre ready
to work on unrivaled technology where your desire to be part of a
collaborative team is met with a laser-focused mission to stop
breaches and protect people globally, lets talk. About the Role We are CrowdStrike, a fast-growing security company that
protects our wide range of customers from cybersecurity attacks.
Were investing in ongoing development of a world-class user
experience to help fight against some of the most sophisticated
attacks in the world. As our UX Writer, you partner closely with the UX team to author
clear, concise, conversational text that helps customers do their
jobs well. Youll set the example for best practices in UX writing
amongst your peers. Youll be joining the product group that supports CrowdStrikes
flagship Falcon endpoint protection platform: EPP. Working closely
with a cross-functional UX team composed of designers, researchers,
writers, engineers & QA, youll help us deliver exceptional
detection and prevention capabilities for our customers. Responsibilities: Write thoughtful, helpful UX microcopy: headings, labels, calls
to actions, errors. Define the problem space, discover what the customer needs to
know, and help customers complete tasks, based on research,
interviews with subject matter experts, and using the product. Partner closely with designers, researchers, writers, and
engineers. Explore and test content by partnering with UX research and
QA. Own and drive projects independently, while sharing your work
frequently in critiques. Work from and contribute to style guide. Participate in
developing and refining our voice and tone. Advocate for the customer in all aspects of your job. Work at both a detailed level and a strategic level. Work with remote teams. Qualifications: Exceptional at exploring a customers problem space end to end,
and choosing words that set them up for success. Exceptional audience analysis, written and verbal communication,
and problem solving. Played a major role in writing UI text for complex flows,
particularly ones that help people do their job. Passion for finding the exact words or recommending interactions
where words arent needed. Strong grasp of user experience fundamentals. Portfolio of writing samples Bonus: Knowledge of and experience with technical audiences,
cybersecurity, and startups strongly preferred. Demonstrated ability to make complex technical subjects easy to
comprehend. Passionate about seizing opportunities for improvement at every
turn. #LI-DG1 #LI-Remote Benefits of Working at
CrowdStrike: We are committed to building an inclusive culture of belonging
that not only embraces the diversity of our people but also
reflects the diversity of the communities in which we work and the
customers we serve. We know that the happiest and highest
performing teams include people with diverse perspectives and ways
of solving problems so we strive to attract and retain talent from
all backgrounds and create workplaces where everyone feels
empowered to bring their full, authentic selves to work. CrowdStrike participates in the E-Verify
program.
Keywords: CrowdStrike, Lincoln , Sr. UX Writer - Endpoint Protection Platform (Remote), Other , LINCOLN, California
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