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Customer Care Specialist (Work From Home)

Company: Civic Eagle
Location: Lincoln
Posted on: August 5, 2022

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Up to $90K per year / Health, dental, and vision - As a Customer Care Specialist you'll: Respond to customer queries in a timely and accurate way, via phone, email, social media or chat; Identify customer needs and help customers use specific features; Follow up with customers to ensure their technical issues are resolved; Gather customer feedback and share with the Product, Sales and Marketing teams; Create, edit, and manage help tools and knowledge base documentation; Update internal databases with information about technical issues and useful discussions with customers...Hiring Fast > >

Keywords: Civic Eagle, Lincoln , Customer Care Specialist (Work From Home), Other , Lincoln, California

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